Any conversation with a stranger can be awkward and uncertain, but if you have to be the person to start and maintain them at your own house viewing, there's always an added layer of anxiety. That makes it fairly important to know how to prepare and interact with viewers during the all-important, good-first impression. A good impression on you is a good impression on the house, which is the goal of a home viewing. Knowing that impression is important and inviting these people into the warmth and charm of your home are key.
Here are the do’s and don’ts of a home viewing.
Prepare. To get your home ready for “company” clean, declutter, and depersonalise. Dirty homes don’t sell; clutter doesn’t make anyone want to live in your home, and family pictures of someone else’s family make it hard for potential buyers to imagine their own families in the space.
Do a walk through. Clear your mind and detach from your home. This is no longer “your home,” but rather a house on the market. Walk around the block and enter your home, asking what stands out to you in good and bad ways. Go through each room with fresh eyes; make repairs to those areas that you never got to; and remove and rearrange furniture for easy mobility.
Practice. Practice. Practice. You probably know the adage, "Proper planning prevents poor performance," and walking someone through your space is no exception. Don’t “wing” a viewing. Practice walking your spouse, roommate, or children through the area. Create talking points for key features in each room, ask questions to find out what your “client” may be looking for, and frame the house to their tastes.
Gush. It is one thing to share the charming features of the house with someone, but it is quite another to overshare about the outrageous parties you hosted, the children’s activities, and the stains on the carpet. Keep the sharing of your memories in this space concise.
Overspray. Scents and sprays can be used, but only sparingly. More than ever, people are sensitive to what they are breathing, so honor your viewers and their lungs. In addition, buyers may be suspicious of what you are trying to cover up with overwhelming smells. Keep it light and pleasant.
Hang around. After showing your home to the potential buyers, answering their questions, and encouraging them to go back through the rooms as they wish, give them a time frame and leave them inside to discuss the space amongst themselves. Allowing them to exist in the space without your presence encourages them to honestly share and picture themselves in the space.