Frequently Asked Questions
Why are prices so much cheaper than high street agents?
So - no commission; low overheads and high quality of service.
Why are Doorsteps cheaper than other online estate agents?
The Doorsteps mission is that we want to give the best experience possible for selling a property at a price which what we personally think is what we would want if we sold our own places!
Further to this, we maintain low costs, which translates into low prices. Just like Ryanair once upon a time!
What’s the difference between Doorsteps and high street agents?
No hidden fees, commission or tie-ins
We operate via the online market (bigger exposure market – over 97% of buyers come through the UK portals).
How effective is online property sales?
Once fee is taken upfront; guarantee/incentive to sell?
We rely on a happy customer to help the business grow. So far we have grown solely via word of mouth on our great service and price, which we want to maintain. With unhappy customers, we do not exist. Simply our motto!
What areas do you cover?
Can I market my property with other agencies?
Is there a human element involved?
What is the average sale time?
What is the average asking price received for a property?
How long has Doorsteps been around?
How do I join?
Sell My Property
Difference between £99 and £199
£199 = All the above PLUS professional pictures, floorplan, description and face to face valuation (pictures make the extra little difference to get the sale) from a local Doorsteps expert. And, of course, no commission.
Do all the prices include VAT?
Where will my property be put for sale?
Can I view the listing before ‘live’ and online?
Can we add the extras (sale board, EPC, video, professional pictures) after we put the property up?
Are there additional costs to change adverts or pictures etc?
How long will it take for my property to be ‘live’?
What is a Rightmove premium/featured listing?
A Rightmove Featured Listing is another method in place to enhance the listing and allow the property to have more exposure on their website when making a search. The property has a blue box around and will be highlighted at the top of the page when a search is made. This remains until sold Rightmove data reveals that properties with a featured listing receive approximately 45% more people clicking through to view a listing compared to one without
Do I need an EPC?
These last for 10 years and we can do them in a matter of days, all across the UK for just £72!
Once live Questions
Who is point of call for enquiries?
And yes, there is no extra cost for this!
How long does the listing remain?
Yes, that’s right, the one-off fee until sold or withdrawn! It can be removed and reinstated for free within weeks. It costs just £50 to reinstate after 4 weeks of withdrawal. (if it sold and fell through, re-listing is free).
How do viewings work?
The process then comes back to us for offers, feedback and to progress the sale.
PS. Our research show buyers prefer vendors hosting viewings, as they provide a more comprehensive outlook on the property!
Can you do the viewings?
Do you have a vetting system?
At the point of a buyer offering on a property, we would ensure the dedicated account managers vet the buyers for necessary financial criteria, including proof of funds, mortgage agreements and so on.
Do you deal with sales progression?
Can you provide a solicitor?
However, you are not tied in!
What happens when an offer comes?
How do we get feedback?
How can I find out more information about a property?
How quickly will my property be live?
Rightmove will be live about 24 hours before Zoopla and others.
My advert is not live (it has been over 24hrs) what do I do?
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